Account · Data erasure
Account deletion.
EnamDoc — data deletion request. You have the right to erase your account and every record tied to it, permanently.
Important
Account deletion is permanent and cannot be undone. All of your data will be erased.
§ 01 · Procedure
Steps to request deletion
- 01
Email support@enamdoc.com from your registered address, subject line
Delete my EnamDoc account. - 02
Include your registered name and account role — dentist, student, or patient — in the email body.
- 03
We verify your identity and confirm within 2 business days.
- 04
Your account and data are permanently deleted within 7 days of confirmation.
You can also delete your account directly in the app — Settings → Account → Delete Account.
§ 02 · Disposition
What data will be deleted
| Data | Disposition |
|---|---|
| Profile information | Permanently Deleted |
| Messages and chat history | Permanently Deleted |
| Posts, cases, study materials | Permanently Deleted |
| Appointment records | Permanently Deleted |
| Verification documents | Permanently Deleted |
| Push notification tokens | Permanently Deleted |
| Transaction records | Retained (legal requirement) |
§ 03 · Request
Request it from here
Prefer to start now? Send the request straight from this page — we’ll open your email app with everything filled in.